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Western Kentucky Dispatcher Helps Deliver Baby - LEX18.com | Continuous News and StormTracker Weather

Western Kentucky Dispatcher Helps Deliver Baby

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UNION, Ky (WFIE) A Western Kentucky 9-1-1 dispatcher took her job a step further when she helped deliver a baby, over the phone.

She used a new computer program to help walk the woman on the other end of the line through the birth as emergency crews rushed to the woman's side.

The department started using the "Emergency Medical Dispatchers" program earlier this year. It provides step-by-step instructions for emergency situations, including bringing a new life into the world.

At 4:52 on Halloween morning, little Jackson Martin made his arrival, with medics arriving shortly after.

This was a phone call the women will not forget.

The mother and baby are doing just fine and will be meeting the dispatcher in person soon to thank her. 

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