LEX 18 Original: Robocalls: Find The Best Way To Fight Back - LEX18.com | Continuous News and StormTracker Weather

LEX 18 Original: Robocalls: Find The Best Way To Fight Back

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LEXINGTON, Ky. (LEX 18) — Americans received more than 30 billion Robocalls in 2017 and that number is expected to increase in 2018.

Robocalls are the automated calls to sell you stuff, or fishing for personal information. 

But how do you stop it if the "do not call list" doesn't work? 

"They're calling 300 numbers at once and whoever picks up first is the one that'll get the scam pitch," said Attorney General Andy Beshear.

There are 967 Robocalls placed to Americans every second and 2.6 billion made every month.

In the commonwealth, it's been a goal for Beshear to stop these pesky pitches.

"Get one person at their weakest moment and they make money that way," Beshear said. "It's disgusting."

Yes, there's the do not call list, and it does work for companies that operate in the U.S. that are registered.

But so many Robocalls are from out of the country and unregistered companies, so sadly they can get away without punishment

"You would think in an age where we all have smartphones, you can shut these things off," Beshear said. "But there's so many of these platforms whether it's your smartphone or an internet phone that have made this challenging."

Whether they are robots or humans. Robocalls are becoming quite a problem across the country. Now how to stop it. There are some ingenious ways to do so. One such example is an iPhone app.

Robokiller is an app that monitors calls and when it spots something suspicious incoming they block it.

"The robocalls are like a cat and mouse game. And that's why we like fighting it," said Ethan Garr, who works for the company that created the app.

Garr says the number of these Robocall sources is overwhelming.

"There is 110,000 scammers from that block list that you'll never get a call from as soon as you get Robokiller installed."

In fact, Robokiller even interacts with the Robocalls.

"We use different technologies like machine learning and audio fingerprinting to stay ahead of the scammers," Garr said. "So they're changing the numbers, using different tactics, we can really get ahead of them and make sure that list is continuously updated."

The problem will not go away.

"Criminals will try and find a way to get to you, so you'll need to have the information," Beshear said. 

It's a problem everyone here wants to see hung up once and for all.

For more information on how to stop falling for these Robocalls, click here.

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