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BBB Open For Business Despite Govt. Shutdown

Posted at 10:40 AM, Jan 14, 2019
and last updated 2019-01-14 18:21:36-05

(LEX 18)– During the government shutdown, the BBB wants to warn individuals to be wary of unsolicited loan offers and other scams. If you believe you have been a victim of a scam, you can still contact them.

Although the name makes some people assume that the Better Business Bureau is a government agency, they are not. BBB is an independent, nonprofit organization. And despite the partial shutdown of the U.S. government, BBB is open for business.

Sometimes they are not the right organization to assist someone, and they often refer people to agencies such as the Federal Trade Commission, the Internal Revenue Service, the Do Not Call Registry, etc. They are still doing that, but they are also reminding consumers that it may be a while before those agencies re-open and someone can get back to them. Some consumer services performed by the federal government are affected by the shutdown, and portions of those agencies’ websites are not available for the public to access.

Important links:

Find a business: BBB.org

Look up a charity: Give.org

File a complaint: BBB.org/Complain

Submit a customer review: BBB.org/ask/submit-a-review

Learn about scams: BBB.org/ScamTips

Report a scam: BBB.org/ScamTracker

Read consumer news: BBB.org/News

File an auto warranty complaint: BBB.org/autoline

Tell us about a bad ad: BBB.org/AdTruth