NewsCovering Kentucky


AG Warns Of Student Loan Scams

Posted at 10:45 AM, Jun 21, 2019
and last updated 2019-06-21 10:45:15-04

FRANKFORT, KY. (LEX 18) – The Attorney General’s office has issued a scam alert to warn former and current college students about companies offering student loan debt relief for a fee.

It is illegal for companies to charge upfront fees before providing debt relief services.

Kentuckians in Allen, Breckinridge, Clark, Daviess, Fayette, Jefferson, Kenton, Mason and Warren counties have recently reported receiving strange calls and voicemails from a woman claiming she needs to discuss new federal student loan repayment options.

Many getting the calls say they don’t even have student loans, but were provided a callback phone number and reference number.

The third-party companies behind the calls claim to offer document preparation services and pretend they can help you qualify for a loan forgiveness program – but they may want upfront fees and personal and financial information.

According to the FTC and the Office of the Attorney General, some companies that promise debt relief are scams. To spot them follow these tips:

  • Never pay up front
    Consolidating federal loan debt with the U.S. Department of Education is free and reputable private lenders don’t require upfront payment.
  • Watch out for imposters

Be wary of scammers pretending to be an employee of the federal government. Directly contact the Department of Education at [] or 800-433-3243, or independently contact your private loan servicer via a verified number or website.

  • Resist pressure

Know that no company can promise fast loan forgiveness and never rush to qualify for repayment plans, loan consolidation or loan forgiveness programs.

  • Beware of legal tricks
    Be wary if a company asks you to sign a “power of attorney,” a “third-party authorization” or other such agreements that give third-parties legal permission to talk to your student loan servicer and make decisions on your behalf.
  • Never provide sensitive information

Never provide your FSA ID or PIN or other personal and financial information to someone who randomly calls you over the phone or contacts you via email.

Students having problems with their student loan servicer or a debt collector, should contact the Student Loan Ombudsman of the U.S. Department of Education at 877-557-2575.