NewsCovering Kentucky


Kentuckians wait in hours-long unemployment line; once inside, claims resolved quickly

Posted at 5:31 PM, Jun 19, 2020
and last updated 2020-06-23 09:34:20-04

FRANKFORT, Ky. (LEX 18) — Friday was a long day in Frankfort for hundreds of Kentuckians that waited in line to get their unemployment claims resolved.

Chris Fox Callero was one of those individuals. She said she hasn't seen a dime from unemployment since filing in March.

"I've got have income," Fox Callero said. "I can't keep living with someone and not contribute."

Fox Callero said she spent more than 10 hours waiting yesterday. Soon after the office opened this morning, she was able to get her issue resolved in less than five minutes. Her wait was short because she, along with others who did not get helped yesterday, had priority to get helped first.

"To know that not only am I going to be served today, I am able to walk out the door as many people do and are like 'Yay!' and maybe pass along hope to someone else who may not actually be seeing any results," Marcus Woods, who was a priority filer on Friday, said.

Once all the priority filers were taken care of, the unemployment workers then began to chip away at the line for April, May and June filers, some of which were in Frankfort until 10:30 Thursday night.

"We were just trying to keep each other awake and make jokes," Corey Johnson said. "Every now and then we took a nap to try to keep some energy for later on."

No matter which line you were in, most people say they were in and out within a few minutes with their claims resolved. Many came out with smiles and were greeted with clapping or cheers from the people they stood in line with.

The State said some people were turned away with a promise of an appointment on Monday and Tuesday.