(LEX 18) — The snow and ice from last week's winter storm have melted, but it has left behind roof damage for some homeowners.
That's meant a busy week for Orlando Mays, owner of Ark Roofing.
"We're getting...numerous calls of different issues," Mays said. "We're working pretty quickly and we're working late hours."
Much of the damage has been caused by the sheer weight of the ice and snow, leaving behind leaks as it melts, he said. But there has been more extensive damage caused by downed tree limbs.
Heather Clary, Communications Director for the Better Business Bureau of Central and Eastern Kentucky said while consumers may want to act fast to fix damage after a storm, she urges caution.
"You don't want to make that decision too quickly and hire the wrong company that may end up doing you more harm than good," she said.
Kentuckians should get three estimates before hiring a repair company and ask for references, she said.
"Using someone local is better if you can," she said. "Or at least someone in the state, because you'll be able to catch up with them much more easily to take care of any warranty issues or any concerns that might arise."
The BBB tracks complaints at BBB.org.
