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Graeter’s Tells Online Customers Credit Card Info May Be Compromised

Posted at 3:24 PM, Jan 21, 2019
and last updated 2019-01-21 15:24:18-05

CINCINNATI (WLWT) — Graeter’s, the Cinncinnati-based ice cream chain, is telling thousands of customers that their credit card information might have compromised in a data breach.

WLWT reports that the company sent notices to 12,000 customers who purchased goods on its website in 2018, tellng them unauthorized charges have been reported.

According to the news station, purchases at the chain’s brick-and-mortar stores were not affected.

Company officials said the problem on an “unauthorized code” added to the checkout page from June 28 through Dec. 17 of last year.

“We do not know if the notice recipients’ card numbers were in fact compromised, but to be safe, we are notifying anyone who made a purchase during the time that the malicious code was present,” Graeter’s President and CEO Richard Graeter said in a statement. “We have no information about any other breaches. This breach only involved our online store

“The information entered during checkout that the unauthorized code could have potentially copied includes first and last name, address, telephone number, fax number, payment card type, payment card number, expiration date, and card verification code,” Graeter said. “The payment card industry and other identity protection experts generally agree that compromised payment card information by itself is not able to be used to commit identity theft. We do not believe this incident creates any significant risk of identity theft for anyone and are not offering identity theft protection services.”