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Chase customers report issues with online account balances

Posted at 11:21 AM, Jun 28, 2020
and last updated 2020-06-28 11:21:23-04

Chase Bank said Sunday morning that it was aware that customers reported "seeing incorrect balances in their checking account overnight".

Chase said the discrepancies were caused by a technical issue that delayed updates on Chase Mobile and Chase Online.

The bank said the issue was resolved at 9 a.m. Sunday and that accounts should accurately reflect customers' balances.