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New online form to report price gouging during COVID-19 outbreak

US Virus Outbreak Food Banks
Posted at 4:35 PM, Mar 18, 2020
and last updated 2020-03-18 16:35:12-04

FRANKFORT, Ky. (LEX 18) — Consumers can now complete an electronic price gouging complaint form.

Attorney General Daniel Cameron today announced on Wednesday that consumers can report price gouging by visiting ag.ky.gov/pricegouging [lnks.gd].

The new form allows the submission of complaints from electronic devices, including smart phones, computers, or tablets. The fillable form prompts consumers to provide information about the suspected price gouging, including the item purchased, the price of the item, and the location where the item was purchased. The completed form is then sent to the Attorney General’s Consumer Protection Division to review and investigate.

“We will take swift and aggressive action against individuals who illegally profit from the circumstances surrounding COVID-19,” said Attorney General Cameron. “Kentuckians are already facing changes and uncertainty as a result of the coronavirus, and we want to make sure that reporting suspected price gouging does not create additional stress. These changes allow us to access the information needed to more quickly investigate price gouging claims on behalf of Kentuckians.”

Since the price gouging laws took effect in early March, the Attorney General’s Office has received 84 complaints of suspected price gouging in the Commonwealth. The Office of Consumer Protection is actively investigating the complaints.