'It was great news to finally get a call': Unemployment limbo for some, results for others

Posted at 4:43 PM, Feb 05, 2021
and last updated 2021-02-05 18:39:08-05

(LEX 18) — Like many, Jeremy Jones of Stanton emailed us at LEX 18 asking for help with overdue unemployment benefits. The laid-off ironworker says he went four weeks without a paycheck. This week he contacted LEX 18 to say he finally received his benefits after talking directly to someone at the unemployment office.

Jones says the problem was an error on his part.

"When I filed my claim, I put a date in incorrectly for the last job I worked," said Jones. "She was able to change the date and approve the four weeks I had been waiting on."

Jones realizes he is fortunate to get his issue resolved.

"It was great news to finally get a call you hear the stories on the news and online about how people are waiting months and months to get claims resolved I was really blessed," said Jones.

Brandon Kidwell of Versailles found out someone hacked his state unemployment account and changed his banking information after receiving a 1099-form showing he collected nearly $9,500 in benefits.

After his story aired, fraud investigators with the Kentucky Attorney General's Office contacted LEX 18 for Kidwell's information. According to an email from the office's communications director, it has received "more than 100 complaints related to fraudulent unemployment claims." Kidwell's case remains under investigation.

After Kidwell spoke to us, he said he received a call from someone at the office of unemployment. He told us a worker assured him he would get his overdue benefits soon. As of February 5th, Kidwell is still waiting but more hopeful after speaking to someone directly over the phone. We'll keep you posted on what happens.

If you are having issues with unemployment, email us at Please include your full name, your last four digits of your social security number, your home address, and the date you filed your claim.