Closed Captioning

For Closed Captioning Concerns Please Contact Our Captioning Hotline:

Phone: (859) 259-1818, extension 100
Fax: (859) 255-2418

We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.

Written Closed Captioning Complaints Should Be Directed To The Following:

Sam Gordon
Operations Manager
1065 Russell Cave Road
Lexington, KY 40505
Phone: (859) 259-1818, extension 368
Fax: (859) 255-2418

Before sending a formal written complaint, we recommend you first contact our engineering department. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.