Closed Captioning

For closed captioning concerns, please contact:

Sean Franklin
Phone: (859) 259-1818

Written closed captioning complaints should be directed to:

Sean Franklin
Director of Engineering
1065 Russell Cave Road
Lexington, KY 40505
Phone: (859) 259-1818, extension 620
Fax: (859) 255-2418

Before sending a written complaint, we recommend you first contact our engineering department. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your written complaint within 30 days.